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Web Design: How to look credible On Your Site.

June 3, 2025

Your website immediately communicates who you are and why you’re worth listening to. Here’s how to make sure it does.

Your Web Design has one goal, one mission, one thing it must achieve. Credibility isn’t about a logo, a clean layout, or a few testimonials tucked at the bottom of the homepage.

Web Design: How to look credible on your website
Web Design: How to Look Credible on your Website by Tom Symington

Your Web Design must solve whether visitors trust you within 3 seconds or bounce to a competitor.


If you’re a web developer, you’ve probably had clients ask for something “clean” and “professional”… but what they really want is to look like someone worth taking seriously.

And if you’re hiring a web developer or agency?

You need more than a pretty website.

You need a platform that convinces people to buy, book, or believe.

Here’s what actually makes a website look credible.


What Does “Looking Credible” Actually Mean?

Looking credible means:

  • Your website immediately communicates who you are and why you’re worth listening to
  • Your visuals and words are aligned polished, purposeful, persuasive
  • Visitors feel like they’ve landed in the right place, even if they don’t read a single word

That doesn’t happen by accident. It’s a strategy.


5 of The Fastest Ways People Undermine Credibility

Whether you’re building a website or commissioning one, watch out for these:

Generic Headshots

Stock photos. Cropped selfies. Blurry iPhone snaps.

If your face doesn’t scream professional, confident, and trustworthy, people won’t stick around to read your copy.

Poor Visual Hierarchy

If everything’s big, bold, and shouting it’s noise, not clarity.

Credible sites guide the eye. They whisper authority, not scream desperation.

Inconsistent Branding

Mismatched colours, sloppy logos, or three different writing styles on the same page = amateur hour.

Credibility demands cohesion.

No Clear Social Proof

If nobody is vouching for you why should I?

You need high-quality testimonials, logos of brands you’ve worked with, and visible success markers.

Lack of Human Connection

You’re not a corporation. You’re a person. Show it.

Personality doesn’t kill professionalism it strengthens it.

Especially if you’re selling high-trust services.

7 Ways That People Boost Credibility When Designing Their Website

Hero Headshots That Actually Reflect Authority

Visual first impressions are trust.

Invest in personal brand photography that shows you in your zone of genius not just smiling at the camera, but commanding respect.

If you’re a web developer, partner with a personal brand photographer who understands the psychology of trust. Don’t let your clients sabotage your build with weak visuals.

A Strong Value Proposition, Immediately Visible

The first thing your web design says should make me feel like: “Yes. This person gets me.”

No slogans. No fluff. Just clarity.

Developers: coach your clients through this. Or refer them to someone who can.

Case Studies That Are Visual, Skimmable, and Outcome-Focused

A wall of text is not a case study.

Show results.

Use side-by-side before/after visuals. Include client quotes.

Name-drop (when allowed).

Design That Shows Restraint

Good design is invisible.

Great design builds trust without ever distracting.

Use whitespace like it’s expensive.

Personality-Driven About Pages

People don’t want to “just a professional” They want to work with you.

So show who you are. Confident imagery. A story. A philosophy. Something human.

Professional Testimonials With Faces

Words are nice.

But words + name + face + company name = belief.

If it’s just initials and a vague quote, it doesn’t land.

Visual Storytelling Throughout the Site

Photography should guide the story, not just sit there.

Each image should play a role anchoring trust, showing transformation, and creating emotional resonance.


If You’re a Web Developer…

Don’t just design websites. Design credibility. Partner with professionals who can fill the gaps you don’t cover, copywriters, brand strategists, photographers.

You’ll charge more. Get better clients. And your builds will perform better.

If You’re Hiring a Web Developer…

Stop looking at portfolios and start looking at outcomes.

Ask: “Will this person help me look like the authority I am?”

Better yet, bring a visual strategist into the conversation.

You’ll make smarter brand decisions and avoid wasting thousands on a site that doesn’t convert.

If You’re a Web Developer…

Don’t just design websites. Design credibility. Partner with professionals who can fill the gaps you don’t cover, copywriters, brand strategists, photographers.

You’ll charge more. Get better clients. And your builds will perform better.

If You’re Hiring a Web Developer…

Stop looking at portfolios and start looking at outcomes.

Ask: “Will this person help me look like the authority I am?”

Better yet, bring a visual strategist into the conversation.

You’ll make smarter brand decisions and avoid wasting thousands on a site that doesn’t convert.


Final Thoughts

A beautiful website that doesn’t build trust is just a pretty brochure no one reads.

Whether you’re building or commissioning a website, credibility is your currency. Protect it. Invest in it. Design for it.

Because the most successful businesses don’t just look good they look trustworthy.


If your website isn’t converting, it’s not a design problem it’s a credibility problem.

Whether you’re a web developer or a business owner hiring one, your site needs more than sleek UX design. It needs to send the right trust signals within seconds.

That’s where visual strategy and personal brand photography come in. Because without strong personal branding, no amount of code can make you look like an expert.

The truth? High-performing websites are built on clarity, cohesion, and authority-building content, paired with design that enhances, not distracts.

Smart b2b marketing today means aligning your branding strategy with visuals that show, not just tell. That’s the key to true website conversion.

 


Further Reading

First Impressions & Credibility in Designing your Website

Summary: CXL highlights that users form opinions about a website in as little as 50 milliseconds, and 94% of that judgment is based solely on visual design. This directly supports your point about forming trust in the first 3 seconds

Link URL: https://cxl.com/blog/first-impressions-matter-the-importance-of-great-visual-design/

Visual Hierarchy & Trust; Developing your Website Design Structure

Summary: The Interaction Design Foundation explains visual hierarchy as the intentional arrangement of design elements (size, color, contrast) to guide attention, reinforcing clarity and authority on a site, exactly what “whispering authority” looks like in practice .

Link URL: https://www.interaction-design.org/literature/topics/visual-hierarchy

Professional Headshots & Credibility; Populating your Website

Summary: Forbes outlines that a polished corporate headshot fosters trust, signals professionalism, and elevates client confidence, backing your “hero headshots” recommendation.

Link URL: https://www.forbes.com/councils/forbesbusinesscouncil/2021/05/11/the-importance-of-a-good-corporate-headshot/

Aesthetic‑Usability Effect

Summary: The “aesthetic‑usability effect” describes how users perceive more aesthetically pleasing designs as more usable and trustworthy highlighting your point that design should feel effortless, not distracting .

Link URL: https://lawsofux.com/aesthetic-usability-effect/ 

Stanford Web Credibility Guidelines

Summary: The Stanford Persuasive Technology Lab’s list of credibility guidelines emphasizes the importance of professional design, clear contact info, and visible people mirroring your “show human connection” and “make it easy to verify accuracy” points. 

Link URL: https://credibility.stanford.edu/guidelines/index.html

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